At NAAW Fashion Private Limited, every pair is made by hand in India and
despatched from our workshop in Mumbai. This page explains how your order reaches you.
1. Shipping Charges
Shipping is free on every order, anywhere in India. The price you see on the
product page is the price you pay — there is nothing added at checkout.
2. Where We Ship
We ship across India. Orders are despatched from our workshop at Virar (West), Mumbai,
Maharashtra 401302.
3. Payment Options
You can pay online by UPI, credit or debit card, or net banking — or choose
Cash on Delivery and pay when the parcel reaches you. Both options carry the
same price and the same free shipping.
4. Despatch & Tracking
Every NAAW pair is hand-finished, so a pair is only packed once the craft work on it is
complete. As soon as your order leaves our workshop you will receive tracking details by
email and on WhatsApp, and you can follow the parcel yourself at any time from
Track Your Order.
5. Delivery Address
Please check your address and phone number carefully before placing the order. Once a
parcel has been handed to the courier the address cannot be changed. If you spot a mistake,
contact us immediately on the details below and we will try to correct it before despatch.
6. Delays Outside Our Control
Occasionally a courier is held up by weather, local restrictions or a festival rush. We
will keep you informed if that happens to your parcel, and your tracking link will always
show the latest position.
7. If Something Arrives Damaged
If your parcel reaches you damaged, please do not accept it without recording it — a clear
unboxing video or photographs let us resolve it quickly. Damaged and defective items are
covered by our
Return & Refund Policy, which
applies within 7 days of delivery.
8. Contact Us
Email: support@wearnaaw.com
WhatsApp / Phone: 9325107757
Address: F. No. 1361, Gala No. 31, Sanjyoj Industrial Estate, Virar (West), Mumbai 401302